FAQ

Can I return products?

Returns of stocked items are allowed within 14 days after receipt to our distribution center and return shipping is made payable by the purchaser.

How can I order additional materials?

Please visit our website to see if the product is still available and process your order.

How do I advise if there is a material issue?

Contact our concierge service within 24 hours of receipt of goods for any delivery discrepancies.

Does Aria Stone Gallery ship to international locations

Yes, Aria Stone Gallery ships to international locations. Please call your our concierge for additional freight costs that may apply.

How do you accept payment?

Aria Stone Gallery accepts cash, check and credit card (Visa, MasterCard, American Express).

What are shipping costs?

Shipping is flat rate based on quantity of slabs purchased regardless of destination in the continental 48 states. Shipping breakdown: 1-4 slabs is $1,000; 5-10 slabs is $500, and over 10 slabs is free of charge. All orders are shipped with full insurance.

How will my material be delivered?

LTL deliveries are curbside delivery unless a lift gate truck and/or pallet jack to your specified fabrication partner and are thereby authorized to inspect and accept condition on the material on your behalf as the final determination. The fabrication shop must have a forklift for unloading the materials at their facilities.